Shipping and Delivery

Enjoy free shipping to destinations within the USA. We also offer expedited and overnight express options.


How we Ship.

We work to ship your order ASAP. Orders normally ship within 24 hours from purchase on business days, yet may take up to two or three business days. Should an unforeseen delay occur, you will be notified as soon as possible. All domestic orders are shipped via FedEx Smartpost. You will receive a shipping confirmation email and tracking number.

  Service Transit Time Cost
USA Standard 5-10 Days Free
USA
Expedited 2-3 Days $20
USA
Overnight Express Next Day $50
Canada USPS / Canada Post 10 Days Est $30

NOTE: Transit Time is in Business Days.


International Orders: Europe and Asia

Please contact us if you are located in Europe or Asia and wish to place an order. For such orders, we will require a payment in full prior to shipping your product. We promise to make it an easy and seamless process for you. Please contact us and we will assist you immediately!


Additional Shipping Details & Conditions

Tracking Numbers. Once your order ships, we will email you a shipping confirmation and tracking number. Please use this number to track your package. Shipping confirmation emails are generally sent 24 to 48 hours post-shipping and many times within 24 hours.

Delivery Time. An order's delivery might be prolonged due to circumstances outside of our control. Such circumstances include issues with the delivery company, weather, customs processing, etc. While it certainly is our responsibility to get your order to you as soon as possible, we cannot take responsibility for possible delays that are out of our control. We appreciate your understanding and please know we are always here to assist you, look into your order and shipping status, etc.

Delivery Addresses. Please provide us with a delivery address that either the USPS or FedEx could safely deliver a package to. If you are not home at the time of delivery (which is very common), the USPS or FedEx will generally find a way to leave the package safely. If they can't leave the package safely, there may be a delivery delay. The USPS may hold the package for you at the local Post Office. FedEx will make additional delivery attempts. We mention this only as a disclaimer, however, we rarely have any delivery issues.

Customs Tax. For deliveries outside of the USA, you may be responsible for any potential customs tax costs.

Sales Tax. As per the law, we are required to charge sales tax only if your ship-to location is in California. This is because we're located in California. For those deliveries in California, the tax amount is automatically calculated in based on your county.

Shipping Fee for Returns. In the event of a return, we will refund only the item amount. Any ship fees will not be refunded.

Additional shipping questions? Please contact us!

Help Me Decide

Which IVAR Backpack is Best for Me?

Differences in Size.

All the current 2017 IVAR backpacks are virtually the same size with the exception of the Urban 20 model. The Urban 20 is 17" tall by 11" wide whereas the other models are approximately 19" tall by 12" to 13" wide. We consider the larger bags "standard day-pack" sized backpacks. The Urban 20 is considered a slightly smaller — yet a great size — backpack.

Which Size is Best for Me? — Size Guide

Our backpacks fit everyone, generally speaking. However, we like to make the following recommendations:

If your height is 5' 7" or taller, we recommend any of the current 2017 IVAR backpack models. Your choice will come down to styling, design, and colors offered — and size. The Urban 20 model is slightly smaller (17" tall by 11" wide) where as the other IVAR models are approximately the same size (19" tall by 12" to 13" wide). If your height is 5' 6" or shorter, we recommend the Urban 20 model. It's our slightly smaller backpack at 17" tall by 11" wide and would fit a body that's 5' 6" or shorter best. For adult women, we recommend the Urban 20 because, generally, it is the most appropriate backpack size for a woman's body. That said, if you don't mind a larger backpack that's 19" tall by 13" wide, one of the other backpack models would also work! For adult men, all the current 2017 IVAR backpacks would fit. As mentioned above, your choice will come down to styling, design, and colors offered — and size.

For smaller children, we recommend the smaller Urban 20 for the reasons expressed above. The Urban 20 fits a smaller body much more appropriately.

Best Choice for Everyday Urban Commuting.

Any of our backpacks would work! Your choice comes down to colors, styles, and size. Please the "Size Guide" above for our recommendations.

Best Choice for Travel.

For travel, you may want more capacity to carry your cargo. As such, we would recommend any of our backpacks. Take in mind that the Urban 20 model is the slightly smaller backpack option, yet still has great capacity. If you are carrying a lot of stuff, we would recommend one of the other models, however.

Best Choice for School or University.

Any of our backpacks would work! Your choice comes down to colors, styles, and size. Please the "Size Guide" above for our recommendations.